At Leela Tour Service, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our services.
1. Information We Collect:
- Personal Information: When you book a tour or inquire about our services, we may collect personal information such as your name, contact details, email address, and payment information.
- Travel Preferences: We may also collect information about your travel preferences, interests, and any special requirements to customize your travel experience.
- Website Usage Data: We may collect non-personal information about your interactions with our website, including IP address, browser type, pages visited, and the duration of your visit. This information helps us improve our website and enhance your user experience.
2. How We Use Your Information:
- Booking and Reservation: We use the information you provide to process your bookings, reservations, and inquiries, and to communicate with you regarding your travel arrangements.
- Personalization: We may use your travel preferences and interests to personalize your travel itinerary and provide recommendations tailored to your needs.
- Marketing Communications: With your consent, we may send you promotional emails, newsletters, or offers about our services, special deals, and upcoming events. You have the option to unsubscribe from these communications at any time.
- Improving Our Services: We analyze website usage data to understand user behavior, improve our services, and enhance the functionality of our website.
3. Disclosure of Information:
- Third-Party Service Providers: We may share your personal information with third-party service providers, such as hotels, airlines, and tour operators, to facilitate your travel arrangements.
- Legal Compliance: We may disclose your information as required by law or to comply with legal obligations, enforce our policies, or protect our rights, property, or safety.
4. Data Security:
- We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- We use secure payment gateways and encryption technology to safeguard your payment information during transactions.
5. Your Privacy Rights:
- You have the right to access, update, or delete your personal information by contacting us directly.
- You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in the emails or by contacting us.
6. Changes to This Privacy Policy:
- We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.
7. Contact Us:
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at [Insert Contact Information].
By using our services or accessing our website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.